Terms & Conditions

1. INTRODUCTION

The owner of this website is Sigma-tau Healthscience International BV. The website owner, including subsidiaries and affiliates, provides the information contained on this website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website. Distribution of Proxeed Plus and Exerex are supplied through LogixX Pharma Solutions Ltd acting on behalf of the manufacturer.

2. INFORMATION ON THE WEBSITE

Whilst every effort is made to update the information contained on this website, neither the website owner nor any third party or data or content provider makes any representations or warranties, whether expressed, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information"), and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue, without notice, any aspect or feature of this website. No information shall be construed, since advice and information is offered for information purposes only and is not intended for trading purposes. You and any company you might represent rely on the information contained on this website at your own risk. This website should not be used as a replacement for advice from a medical professional. If you find an error or omission at this site, please let us know.

3. DELIVERY

It is your obligation to enter the correct delivery address at the time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. The delivery address cannot be changed once the order has been shipped.

Once you have placed an order, if we are unable to ship any part of it, we may at our sole discretion, either send you part of the order that is in stock or remove item(s) from the order. All deliveries are estimated dates only and not guaranteed.

Our current delivery charges are as follows and are subject to change at any time:

Americas and the Rest of the World:

Please note we’re unable to ship Prescription Medicines to destinations outside of the European Union.

3.1.1 Within the UK

Free Delivery on all orders.

Standard Delivery

For all orders within the United Kingdom the delivery cost is incorporated into the sale price, regardless of weight or size. This is the total cost of the delivery, regardless of how many items you order. The vast majority of orders are dispatched either on the same day or the following working day. A signature may be required on receipt of your item(s). Our standard delivery option includes packaging, handling and Royal Mail 1st Class delivery postal costs.

Normal delivery takes between 2-5 working days.

In order to confirm that an order shipped via post has indeed been lost, we must wait 15 working days (3 weeks) before claiming against Royal Mail. Most lost items are located within the postal system within this period of time. If your item is lost or undelivered, you should contact your local Delivery Office to see if it is holding the order, having already tried unsuccessfully to deliver it to you. To find your nearest UK Sorting Office, call Royal Mail on 08457 740 740 or visit its website at Link to: www.royalmail.co.uk   If, after 15 working days you still have not received your order, please contact us with your order number, name and address. If you require your items urgently it is advised that you re-order them through our website.

If your item(s) are returned to us for whatever reason, we will contact you to confirm that you would like us to resend the items free of charge. at you would like us to resend the items free of charge.

3.1 Returns and Exchanges

Return of unwanted items – Cooling-off period

It is your responsibility to contact Logixx Pharma Solution Ltd by email, mail or phone to advise us of your intention to return or exchange any   item(s) within 7 working days of receipt of the item(s). After this date, it falls solely within the discretion of Logixx Pharma Solutions Ltd if a return or exchange will be accepted. Once notified, all items should be received at Logixx Pharma Solutions Ltd within 30 days from the date of delivery for this condition to apply. Please note that all return post and packaging is non refundable. We highly recommend that items are returned via a Recorded Delivery service as we do not accept responsibility for items lost in the post. It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return transit.

Once notified, all items should be received at Logixx Pharma Solutions Ltd within 30 days from the date of delivery for this condition to apply.

You must return items to Logixx Pharma Solutions Ltd by using the returns and exchanges procedure.

Return of faulty or damaged items

To help us process returning goods, we would be grateful if you could supply details of your order number, name, date of order .You will also be liable for the cost of re-delivery and our fees (which may exceed the original cost of delivery). We highly recommend that items are returned via a Recorded Delivery service, as we do not accept responsibility for items lost in the post. It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return transit. Logixx Pharma Solutions Ltd will check all items returned as damaged or defective. In the event we find no fault, we reserve the right to recover our fees and expenses from you.

To return goods please post to our despatch handlers at 12 Chesterment Way, Lower Earley, Reading. RG6 4HW However, you should note:

  • once opened and/or used, products cannot be returned to us unless the product is faulty or broken.
  • all returns are evaluated before being processed.
  • faulty items will be accepted up to the manufacturer's warranty terms. This does not affect your statutory rights.
  • if you refuse delivery due to an item being damaged, you should refuse delivery and notify us of this within 7 working days, as stated above. If  you are unaware of the damage in transit, the 7-day period still applies.

You may return damaged or faulty item(s) within 30 days of receipt of the item(s). If an item is later deemed to be faulty, normal warranty conditions for that product apply. It is the recipient's responsibility to incur all costs and to follow warranty instructions as stated on the product warranty card as specified by the manufacturer.

Once we receive the returned item(s) at our warehouse, you should allow a further 14 days for a replacement to be sent.

3.2 Refunds

Any refunds due back to you under conditions 3.2, will be refunded via the same means as when the order was placed and by no other methods.

4. TRADE MARKS

The trade marks, names, logos and service marks (collectively "trade marks") displayed on this website are registered and unregistered trade marks of the website owner, suppliers, manufacturers and partners of the owner. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of the website owner.

5. EXTERNAL LINKS

External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the website owner. Please contact us if you would like to link to this website or would like to request a link to your website.

6. SPECIFIC USE

By use of this site, you agree not to:
  • 6.1   defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;
  • 6.2   publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;
  • 6.3   post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the
             operation of the Website Owner's and/or a third party's computer system and/or network;
  • 6.4   violate any copyright, trade mark, other applicable Great Britain or international laws or intellectual property rights of the Website
             Owner or any other third party;
  • 6.5   contents containing marketing or promotional material which is intended to solicit business.
You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the website owner against any loss, liability, damage or expense of whatever nature which the website owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

7. WARRANTIES

The website owner makes no warranties, representations, statements or guarantees (whether expressed, implied in law or residual) regarding the website, the information contained on the website, you or your company's personal information or material and information transmitted over our system.

8. DISCLAIMER OF LIABILITY

The website owner and its directors, shareholders and associated persons shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, you or your company's personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or provider or data or content shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

9. USE OF THE WEBSITE

The website owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain). By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

10. ENTIRE AGREEMENT

These website terms and conditions constitute the sole record of the agreement between you and the website owner in relation to your use of the website. Neither you nor the website owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated, these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the website owner in respect of your use of the website. In the unlikely event that an incorrect price is shown on our website, we reserve the right to abstain from fulfilling the order at that price. You will of course be notified, and at which point you will be informed of the correct price, and given the choice to proceed with the order. You agree that your order is an offer to buy the Products under these Sales Terms. All orders must then be accepted by us. We may choose not to accept abnormal orders and orders which are not placed in good faith. After having received your order, we will send you an order confirmation email with your order number and details of the items you have ordered. Please note that the order confirmation email is not an acceptance of your order. Acceptance of your order and the formation of the contract of sale between Logixx Pharma solutions Ltd and you and will not take place unless and until you have received an email confirmation of your order being despatched. Please note that Logixx Pharma Solutions Ltd reserves the right to cancel your order at any time before you receive your ordered items.

10.1 Alteration

The website owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

10.2 Conflict

Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

10.3 Waiver

No indulgence or extension of time which either you or the website owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

10.4 Cession

The website owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

10.5 Severability

All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect. Please contact us if you require clarification on any of the terms in this statement.

10.6 Applicable laws

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of the United Kingdom without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of the United Kingdom in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

10.7 Accessing the Site

We cannot guarantee that the site will operate continuously or without interruptions or be error-free. You must not attempt to interfere with the proper working of the site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt the site or any computer system, server, router or any other internet-connected device. We cannot and do not guarantee or warrant that any content of the site will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the safety and reliability of data input and output. We do not accept liability for any losses or claims arising from any inability to access the site or any failure to complete a transaction.

10.8 Using the site

This site is for personal and non-commercial use. You must not use any materials contained in the site except to the extent necessary for your own personal use. In using the site and information available from the site, you agree that you will not:

(a) Post, disseminate or transmit unauthorised advertisements or promotional materials, chain letters, junk mail or any other type of unsolicited mass email to people or entities who have not agreed to be part of such mailings.

(b) Omit, delete, forge or misrepresent transmission information, including headers, return mailing and Internet protocol addresses or otherwise manipulate identifiers to disguise the origin of any content.

(c) Impersonate any person or entity, or fail to state or otherwise misrepresent an affiliation with any person or entity.

(d) Engage in any activities in order to withhold or cloak identity or contact information.

(e) Use the information available on the site for any illegal, immoral or anti-social purpose, in violation of any applicable laws or regulations or in a manner which is or may be damaging to Logixx Pharma Solutions Ltd name or reputation.

(f) Publish or download web pages or content, images, descriptions or text.

(g) Engage in any internet activities that would violate the personal privacy rights of others, including but not limited to, collecting and distributing information about Internet users without their permission.

(h) Engage in any activities with relation to reverse engineering of the website, including data structures, descriptions, images or any other material contained on the site.

11. MEDICAL INFORMATION

You should be aware that all information captured will be viewed by at least one member of the Logixx team. You should read all product packaging prior to using it. Please contact your doctor or medical advisor if you are unsure about whether you should use a product. You understand that Logixx Pharma solutions Ltd may share your contact details with the manufacturer of items purchased if they offer extended warranty or product aftercare. You can opt out at any time by contacting us.

12. DELIVERY

Logixx Pharma Solutions Ltd will not be held responsible for lost parcels caused due to an incorrect delivery address entered by the customer. Delivery address cannot be changed once the order has been shipped. Logixx Pharma Solutions Ltd are unable to refund courier delivery charges. Courier delivery does not guarantee next day delivery. In the event of the parcel not being delivered next day, delivery charges will not be refunded. We accept no responsibility if your order is stopped by international customs. We are unable to dispatch dangerous goods such aerosols & flammables to international locations due to transport regulations.

13. PRICING & PURCHASING

RRP is an abbreviation of Recommended Retail Price. RRP prices are displayed to highlight normal high street prices. We endeavour to manually check RRP prices periodically, but cannot guarantee they are 100% accurate in all cases. Please ensure you have checked the sale and RRP prices for yourself before purchasing items from our website. The sale of products from this website are subject to availability. Your order for a product is an offer to purchase and Logixx Pharma Solutions Ltd retains the discretion to refuse your order. No contract of sale is deemed to have taken place until Logixx Pharma Solutions Ltd has dispatched your order.

14. ERRORS

Errors & omissions excepted.

15. BFPO ADDRESSES

Unfortunately we are unable to deliver to BFPO addresses due to delivery restrictions / compliance requirements.

 

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